We operate a zero tolerance policy to safeguard staff and patient welfare. Our crews will always show due respect and courtesy when dealing with patients, their relatives and the public. In return, we expect this courtesy to be reciprocated; no form of aggression, verbal or physical in nature will be tolerated and may result in the individual(s) being reported to the police.
“When the air ambulance arrived I thought it must be quite serious but I wasn’t aware of the level of expertise and equipment on board.”
Kent, Surrey & Sussex Air Ambulance Trust, Rochester City Airport, Maidstone Road, Chatham, Kent ME5 9SD
Charity no. 1021367 • A company limited by guarantee • Registered in England and Wales • Company no. 2803242
Air Ambulance Promotions Ltd • A wholly owned subsidiary company of Kent, Surrey & Sussex Air Ambulance Trust • Charity no. 1021367
Registered in England and Wales • Company no. 2674568