Dedicated Dispatchers integral to our service

We are very proud to have an amazing team of dedicated dispatchers that screen an average of 1,500 emergency calls by day and 1,000 by night, ensuring that our HEMS crews are sent to the most critically injured patients based on a complex set of dispatch factors.

Working in the SECAmb control centre in Coxheath alongside the ground ambulance teams, our dispatchers are a truly integral part of our life-saving service.

Pictured is Carol Lewis, who has been with the charity since 2016 having worked for SECAmb as a Resource Dispatcher, among other roles, since 2006.

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Date Posted: 7th July 2017